Technical problem with Kela’s remote customer service More information
e-Services
Apply for benefits online. Keep up-to-date about the status of your application, your benefit data and the payment dates. Log in using your online banking codes or a mobile certificate.
Are you receiving basic income?
The basic income experiment will end at the end of 2018. If you are unemployed, make sure that you are registered as an unemployed jobseeker and apply for an unemployment benefit.
Read moreHow to book a taxi
After July 1, call the regional dispatch number to book a taxi. Please be aware that if you book a taxi in some other way, Kela will not reimburse you for the trip.
Read moreFind the route to customer service points
The Customer Service Locator shows you customer service points and how to get there.
Try the Customer Service LocatorAre you waiting for a letter?
Kela has sent a letter about the activation model to the unemployed. You can also view it online.
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A customer taking a picture on her phone of a document she will attach to a claim.
Social assistance
Social assistance is a temporary form of financial support which is available only after you have applied for any other social security benefits to which you may be entitled.
Learn moreWhat's new
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As of 1 January 2019, the study grant will no longer be subject to withholding tax -
Kela’s opening hours over Christmas and New Year -
If you were accepted to school in the autumn 2018 joint application process: Apply for student financial aid and housing allowance -
The basic income experiment will end – participants must remember to apply for unemployment benefits